Frequently Asked Questions
Everything you need to know about your Oasis Society experience.
How long does shipping take?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide. Since we curate a variety of styles, we include specific fit notes (e.g., 'runs small' or 'oversized fit') to help you choose the perfect match.
Do you offer international shipping?
Yes, Oasis Society ships worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon arrival in their country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.